The garage door spring broke on the evening, I called in the morning to schedule a service visit. I'm delighted that I chose Precision for our door openers and service.
The technician arrived on time and he changed the broken torsion spring in less than one hour. I stand behind their product and service in the same fashion they supported us. Great ease in making an appointment for the same day.
Because we had the 5 year warranty the replacement was inexpensive and done in a very fast and professional manner. He was professional, friendly and very knowledgeable. We were provided with two options and there was no pressure on which option to choose.
We were extremely pleased with the service we received. The service man, Marcus, was very professional and polite.
Tim Kronenberger was our technician and he was absolutely wonderful.