Problem 10: After installing Activ Client, you are still unable to access Do D CAC enabled websites.
Solution 10-1: Solution 10-2: Firefox users: Follow instructions here Problem 11: Received "Error 2738. If that doesn't work, keep reading for other ideas below.
Now go to Add / Remove programs in Control Panel (XP), or Programs and Features in Vista, or Uninstall a Program in Windows 7 or 8. Select Repair and the install should work., this will open up your Run line.
Type in CMD, once in the DOS screen: type in assoc .zip=Compressed Folder (there is a space in between assoc & .zip) [You may need to run the CMD prompt as an administrator]XP fix: Double click My Computer, Select Tools, Folder Options, File Types, Scroll down to (and select) ZIP, Click the Change button, Select Compressed (zipped) Folders under Recommended Programs, select OK.
DISA has not figured out a way yet to authenticate the CACs with the newer Root certifications of Root CA3 and Root CA4.
You will need to request a regular account for the Do D organization.
We've worked with Thursby Software and IOGear to find an update [which is actually a downgrade] for the firmware on the reader.